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Current Turnaround Times

For personalised items and shipping

Holiday Dates: Monday 6th May to Tuesday 21st May
Pom Pom Basket - Turnaround Time

Current basket turnaround time is 10 working days* for all orders received before Monday 22nd April.  Due to our holiday, any basket orders received from now until the date we arrive back, will be fulfilled after this time. We cannot give a specific turnaround time until after Tuesday 21st May as order numbers will need to be accessed.

Personalised Goods - Turnaround Time

Current turnaround time for all personalised items is 5 working days*. The last order date before our holiday is Wednesday 1st May to guarantee your item before we go away. Once we are back on Tuesday 21st May, personalised items will likely be dispatched within 5 working days. An official turnaround time will be announced after this date.

Non - Personalised Goods - Turnaround Time

Current turnaround time for all non - personalised items is 2-3 working days*. The last order date before our holiday is Friday 3rd May to guarantee your item before we go away. Once we are back on Tuesday 21st May, non - personalised items will be dispatched within 1 working day. 

Shipping*

Turnaround times are for the making process of the item. Once an item has been completed, it will be shipped by your chosen delivery method. For delivery times, please click onto our shipping page.

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